Welcome to AdeCare, a mobile application designed to connect clients with medical professionals (Doctors, nurses, lab tech etc.) for home healthcare services. At AdeCare, we are committed to protecting your privacy and ensuring the security of your personal and health information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app on iPhone and Android devices. By using AdeCare, you agree to the practices described below.

1. Information We Collect

• Personal Information:
  • Clients: Name, email address, phone number, home address, payment details, and additional info during registration or service requests.
  • Medical Professionals: Name, email, phone, credentials, availability, and registration info.
• Health Information:
  • Clients: Voluntarily provided medical history, symptoms, or service requests.
  • Medical Professionals: Visit notes or related service info if shared with us.
• Usage Data: App usage patterns and location data (if enabled).
• Third-Party Data: From payment processors or analytics providers.

2. How We Collect Information

• Directly from You: During registration, service requests, or communication.
• Automatically: Through app usage logs, cookies, or device data.
• From Third Parties: Through services like payment gateways or geolocation tools.

3. How We Use Your Information

• Facilitate client-medical professional connections and service visits.
• Process payments and manage accounts.
• Send appointment confirmations and updates.
• Improve AdeCare's functionality and user experience.
• Comply with legal obligations and prevent fraud.

4. How We Share Your Information

• We do not sell your data.
• Shared with:
  • Medical Professionals: Client data necessary for services.
  • Clients: Relevant professional credentials and info.
  • Service Providers: Like payment processors, bound by confidentiality.
  • Legal Authorities: If required by law.

5. Data Security

We use industry-standard encryption and secure servers. However, no method is 100% secure.

6. Your Rights and Choices

• Access and Update: Via profile settings in the app.
• Location: Enable or disable via device settings.
• Opt-Out: Contact us to opt out of non-essential communication.

7. Children’s Privacy

AdeCare is not intended for users under 13. A parent or guardian must act on their behalf.

8. Third-Party Services

AdeCare may link to external services (e.g., payment providers). Review their privacy policies independently.

9. Changes to This Policy

Updates will be posted in the app with a new “Last Updated” date. Continued use implies acceptance.

10. Contact Us

If you have questions, contact us at:

• Email: info@adecare.health
• Powered by: GPITG Limited